Shipping policy

  • Processing Time: Orders are processed and handed over to the carrier within 1–2 business days (excluding weekends and U.S. federal holidays).
  • U.S. Shipping Options:
    • Standard Shipping: 3–7 business days.
    • Expedited Shipping: 2–3 business days.
    • Express Shipping: 1 business day. (Shipping costs are calculated automatically at checkout).
  • International Shipping: We ship to select international destinations. Delivery times typically range from 7–14 business days. The customer is solely responsible for any customs duties, taxes, or import fees imposed by the destination country.
  • Order Tracking: Once your order ships, you will receive an email containing a tracking number and a link to the carrier’s tracking portal.
  • Shipping Issues: In the event of a delayed, lost, or damaged package, please contact us at info@lulus-fashion.com within 14 days of the estimated delivery date.